Privacy Policy

This Privacy Policy explains how Easyfaxes ("Easyfaxes", "we", "us") collects, uses, and shares information when you use the EASYFAXES app for ChatGPT (the "Service").

Summary

• We process the document you upload and the recipient fax number to send your fax and show delivery status.
• We aim to collect and retain only what is needed to operate the Service, troubleshoot issues, prevent abuse, and comply with legal obligations.
• Questions or requests: support@easyfaxes.app.

Information we collect

1. Information you provide

When you use the Service, you may provide:

• Fax document content (the file you upload for sending).
• Recipient fax number and any sending instructions you provide in chat.
• Support communications if you contact us.

2. Information collected automatically

We may collect limited technical and usage information, such as:

• Basic request metadata (timestamps, success or error codes, and delivery status).
• Device and browser information as provided by the platform and our hosting (for example, IP address, user agent), primarily for security and rate limiting.

How we use information

We use information to:

• Send faxes and provide delivery status.
• Maintain, secure, and improve the Service.
• Prevent fraud, abuse, and unauthorized use (for example, sending without permission).
• Provide customer support and respond to inquiries.
• Comply with legal requests and obligations.

How we share information

We may share information in the following situations:

• Fax delivery providers: to transmit your document and recipient fax number through telecommunications networks.
• Service providers: hosting, logging, and monitoring vendors used to operate the Service.
• Legal and safety: if required by law or to protect users, the public, or the Service.

We do not sell your personal information.

Data retention

We retain information only as long as reasonably necessary for the purposes described above. Fax documents may be stored temporarily to transmit the fax and handle retries or delivery reporting. We may retain delivery metadata (for example, recipient number, timestamps, status, and error reasons) for operational support, dispute handling, and compliance.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International data transfers

You may use the Service from different countries. Information may be processed in locations where we or our service providers operate. Where required, we take steps intended to ensure appropriate safeguards for transfers.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your information. To make a request, contact us at support@easyfaxes.app.

We may need to verify your request and may retain certain information when required for legal, security, or operational reasons.

Children

The Service is not directed to children. If you believe a child has provided personal information, contact us at support@easyfaxes.app.

Third-party platforms

The Service is used within third-party platforms (including ChatGPT). Those platforms may collect and process information under their own policies. This Privacy Policy covers only Easyfaxes' processing in connection with the Service.

Changes to this policy

We may update this Privacy Policy from time to time. We will update the date at the top when we do.

Contact

Email: support@easyfaxes.app